It also acts as a backup when your discrete GPU driver faults causing black screen issues on Windows. This basic display driver lets you configure your discrete graphics with the latest drivers using AMD Software. It provides display graphics capabilities so that you can set up your new computer and install the necessary drivers. Why Does Windows Automatically Replace Your AMD Graphics Drivers?īy default, the Windows operating system installs the Microsoft Basic Display Adapter during the initial setup. You can get the latest installer just google Windows Media Creation Tool.To fix the problem, you’ll need to stop Windows from installing AMD Radeon drivers automatically and perform a manual reinstall. If you need further help please let us know exactly what cpu, apu and or discrete graphics are in your machine.Īlso you might find running a current version of Windows 10 better. So if you actually got Windows 10 to load and it displaying the correct resolution you may be as good as it gets. I can tell you that I personally have several AMD laptops that I have never been able to load Windows 10 on one is know to not be supported but 2 have APU's that it is supposedly works on but I can load it. More than likely if Windows 10 supports your model it will already have the most up-to-date driver you are ever going to get in it's repository. Which likely means you hardware went into unsupported legacy mode before Windows 10 even launched. Based on Dell's driver page it does not look like they even have Windows 10 drivers listed. I don't know what processor, apu or discrete graphics you might have. After that, all latest drivers DO NOT have that option entirely. I would recommend you to go with driver version lower than AMD Adrenalin 19.12.1, because that's the point where we have a choice to choose GPU independently for a process/application. See if " " has some drivers you need because AMD has removed old drivers from website. I would recommend you to better go with somewhat newer drivers (NOT LATEST ) as latest drivers do have some issues with GPU selection on some systems. If you want to run those old OEM drivers (version 8.x), try running them as compatibility mode by: extract setup > run Setup.exe in compatibility for > install. Download them from AMD's website ( ) by selecting appropriate make and model of your GPU (Graphics card).Ĥ. So, try installing newer drivers for Windows 10. Older drivers might not work as they were originally meant for Windows 7 or so. For older drivers, head to Dell's website and under drivers and software, select your product and download the appropriate drivers under the "Video" category.ģ. Check if you are using correct drivers for your Laptop.Ģ.
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